3436492499 support@cs4seniors.com

Returns Policy

Your 30-Day CS4Seniors Warranty is simple and starts once you receive your order! Please note: We test most products before shipping and you can shop in confidence. Exchanges can be made with defective items within 30 days of receiving you order – simple return process below*

Unused items only, may be returned for a refund within 30 days of receipt of purchase; buyer is responsible for return shipping costs. All returned merchandise must be in original factory packaging, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Exchanges may be made when a return is accepted, with 100% credit from your return. Refunds are processed within 2 days once we receive your return.

  • All returns/exchanges require your original CS4Seniors receipt.
  • Customer is responsible for ensuring shipping address is correct.
  • All spy cameras, hidden video recorders and audio recorders are final sale and do not qualify for an exchange.
  • All computer parts, computer peripherals, and batteries are final sale and do not qualify for an exchange.